Built for owners who want to stay in control.
We started HostDelegate because meeting a permit's local-contact requirement shouldn't mean handing a property manager a third of your revenue and losing control over how your property is managed.
Why we exist
Cities kept adding the same requirement: a designated local contact, named on the permit, reachable around the clock. It's a reasonable rule; someone has to answer when there's a problem at 2am.
But for an owner two states away, the only offered solution was a property manager taking 10–30% of every booking, bundling the one thing you actually needed with a dozen things you didn't. Owners who wanted to self-manage were being charged like they didn't.
So we built the narrow version. We're named as your agent of record, we run your property's phone line 24/7 with a US-based team working from your written instructions, and we send a vetted local contractor only when someone genuinely needs to be there. That's the whole service and it's a flat fee.
What we are, and what we're not
What We Are
- Your named agent of record on the permit
- A 24/7 answered line, run to your instructions
- Coordination with the vendors you chose
- A vetted local pro when presence is required
What We're Not
- A property manager
- Your booking or guest-messaging channel
- Setting your rates or calendar
- Doing repairs, cleaning, or turnovers
How we operate
Narrow on purpose
We do one thing. Everything outside compliance and response stays yours, and that's what keeps the fee flat and the scope clear.
Your instructions, not ours
Every call is handled to instructions you provided in advance. We don't improvise with your property.
Documented
Every call and action is logged with a timestamp and a written note, so you have a record if the city ever asks.